NARJ082: Managing Expectations

Chris’ first week in Barcelona isn’t being kind to his internet needs. Joel slid down a mountain with some sticks strapped to his feet. We also discussed how to manage expectations and how not to find yourself with an impossible deadline.

Quotes

“It turns out I enjoy sliding down things quickly.”
“In using that vernacular, we can forget that the client is a person with thoughts and feelings.”
“Figure out what your client’s pre-existing expectations are.”